Shipping policy
Shipping Policy
At Your Essentials, we work hard to ensure your order is processed and delivered as quickly and efficiently as possible. Please review the information below regarding shipping times, rates, and delivery expectations.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Please note:
- Orders are not processed on weekends or holidays
- During high-volume periods, processing times may be slightly extended
- Customers will receive a shipping confirmation email once the order has been shipped
Domestic Shipping (United States)
We currently offer the following shipping options within the United States:
Standard Shipping
- Estimated delivery time: 3–5 business days
- Flat rate: $8.00
- Free standard shipping on orders over $70
Express Shipping
- Estimated delivery time: 1–2 business days
- Flat rate: $15.00
Delivery estimates begin after the order has been processed and shipped.
International Shipping
We currently ship to select international destinations.
International shipping rates and delivery times are calculated at checkout based on the destination and shipping carrier.
Please note:
- International customers are responsible for any customs duties, import taxes, VAT, or additional fees required by their country
- Delivery times may vary depending on customs processing and local carriers
- We are not responsible for delays caused by customs or international shipping providers
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Tracking updates may take up to 24–48 hours to appear after shipment confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and billing information at checkout.
Your Essentials is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at:
We cannot guarantee address changes once an order has been processed or shipped.
Lost, Delayed, or Stolen Packages
Once an order has been shipped and accepted by the carrier, Your Essentials is not responsible for shipping delays, lost packages, or stolen deliveries.
If your package appears lost or delayed, we recommend contacting the shipping carrier directly first. If you still need assistance, feel free to contact our support team.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery.
Please include:
- Your order number
- Photos of the item
- Photos of the packaging if applicable
We will review the issue and work to provide an appropriate resolution.
Preorders and Special Releases
Certain items may occasionally be offered as preorder or limited-release products.
Estimated shipping timelines for these items will be clearly stated on the product page. Orders containing preorder items may ship once all items become available.
Contact Us
For shipping questions or support regarding your order, please contact:
Your Essentials
Miami, Florida, United States